Terms and Conditions

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Payment in full or in installments at the time of booking.

Check-in time: from 3 PM.

Check-out time: until 12 PM.

There will be no refund in case of reservation cancellation. However, one date change is permitted for periods with the same rate profile, subject to availability. Date changes are permitted up to 15 days before the original reservation, to be requested through the platform's contact channel and authorized in writing by the service administration.

There will be no refund if the guest decides to leave the property before the deadline.

If the reserved property has internet or cable TV connection, we assume no responsibility for any connectivity problems or inconveniences resulting from these. These services are provided by telecommunications companies and are beyond our control. In case of problems and disruptions with internet connectivity or TV signal, there will be no refund of the rental payment.

The guest assumes full responsibility for the rented property as well as for any item belonging to the condominium. The same applies to other residents and visitors. The client and all occupants of the apartment and visitors must comply with the condominium regulations and rules. Fines imposed by the condominium administration for non-compliance with the rules will be immediately paid by the client.

Some condominiums do not allow visitors. Please check the platform before making any reservation where visitors are expected, so that we can provide a more suitable property.

Some reservations do not include electricity and gas consumption; it is necessary to check your rental agreement. In the case of energy charges, the client must pay the bills corresponding to the period of their stay at check-out or, if the rental is longer than 30 days, after each month.

The contracting parties elect the jurisdiction of the court where the property is physically located.